Leadership – Every Ship Needs Its Captain

Leadership – Every Ship Needs Its Captain

It may seem an obvious statement, but Practices need strong, effective leadership to flourish, to retain staff and keep them engaged. A happy staff force will always produce work to a higher standard, be willing to take the hard times with the good and be willing to go the extra mile when needed.

The concept of leadership has changed significantly over recent years. Rather than simply being an authoritative and somewhat totalitarian figure, a successful leader must now incorporate a variety of skills to develop their staff’s maximum potential. Employees expect more than a slap on the wrist for tardiness and someone to ask about difficult cases – these days, the successful leader wears many ‘hats’!

Dependability

Having a leader whose mood changes on a day to day basis is destabilising and demoralising. Staff looks to you to deliver calm waters, no matter how stormy the seas. They need to be able to rely on good judgement, knowing they can approach for help, no matter what else may have occurred during the day.

Mentoring

It’s not enough to simply employ staff and then expect them to forge their own development path. Vets and nurses require input, particularly in the early stages of their careers. And it’s not only the newly qualified who need the support, the attrition rate amongst vets three years or most post qualification is high enough to warrant additional and regular support from their Practice leader.

Conflict Resolution

In any team, from time to time there will be differences of opinion and particularly in a work environment that deals with high stress and sometimes upsetting situations. Emotions can run high, especially when your staff really cares about their patients and their patients’ owners. Small niggles become magnified, there is a tendency to overreact. A calm and steadying hand is needed to reset the balance and introduce reason. From time to time, conflict will occur on a much larger scale, and potential for damage to the team environment and to the reputation of the Practice is greatly increased if leadership cannot intervene swiftly, effectively and decisively.

A Sense of Team

Veterinary work is stressful and demanding. Fostering a team atmosphere that works well and provides a measure of fun is absolutely essential. Everyone needs a moment to decompress throughout the day. Providing a sense of being ‘in it together’ is essential to get all the moving parts of the team working well together. A successful leader needs to lead from the front, roll up their sleeves and muck in.

Veterinary work is stressful and demanding. Fostering a team atmosphere that works well and provides a measure of fun is absolutely essential. Everyone needs a moment to decompress throughout the day. Providing a sense of being ‘in it together’ is essential to get all the moving parts of the team working well together. A successful leader needs to lead from the front, roll up their sleeves and muck in.

Other aspects

Of course, there are many other aspects to running a successful Practice: the ability to anticipate risk, identify opportunities and adapting to changing economic and social change. However, to a certain extent, this is not a visible aspect for your staff who deal with the day to day aspects of keeping the Practice running; treating patients. A Practice leader has to wear many hats, but if they present the right attitude, staff will be keen to lend a hand. Every ship needs a captain, but it’s the crew that keeps it steaming.

 

Pet Medic Recruitment is a leading recruiter for the veterinary industry and supplies staff nationwide, including part time, full time, Locum and permanent roles. For more information on any of our services, or if you’re looking for a new opportunity, please get in touch with us at info@petmedicrecruitment.co.uk.